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NOTE REGARDING OUR POLICY CHANGE

While the world is changing at an alarming rate in response to the Covid19 pandemic, we are making changes to ensure the safety of our employees, clients and the general public. It is everyone’s responsibility to ‘flatten the curve’ and we certainly want to do our part.

In a conscious effort to stop the spread of COVID-19 in our community, and due to current recommendations from health authorities and the government regarding social distancing, effective immediately our office is closed to the public. Our staff will still be working on-site and remotely so that we can continue to meet the needs of our clients. Currently, we ask that clients contact us via phone, text, or email.

The following internal policy changes will be implemented immediately and will be reviewed daily to ensure that if updates are required, they are made posthaste. These changes will be made brokerage-wide to ensure everyone is following the most recent protocols.

We have made it mandatory for all staff/agents that if they experience any symptoms of cold or flu, notify Broker IMMEDIATELY and self-quarantine.

Buyers, sellers, home inspectors and other industry professionals will be expected to sign waivers indicating:

1. They have not travelled outside Nova Scotia in the last 14 days
2. They have not knowingly been in contact with anyone who has travelled outside Nova Scotia in the last 14 days
3. They are not currently experiencing any cold or flu-like symptoms
4. They have not knowingly been in contact with anyone who has had cold or flu-like symptoms in the last 14 days

We ask that buyer clients be patient as some sellers may opt not to show their homes at this time.

Buyer clients will need to be pre-approved by a lender before being granted viewing of homes.

Sellers will be asked to disinfect high touch areas both before and after showings.

We will provide gloves for clients entering properties for as long as they remain available.

Open Houses will not be conducted by our Realtors® until further notice.

We will be promoting the use of electronic/digital resources such as digital signatures, video walk throughs of homes and virtual tours.

We will ensure our safety standards meet or exceed those set by the provincial government, federal government, CREA and NSAR, so you can maintain your confidence in us.

As always, we are committed to delivering excellent customer service and the best possible experience for our clients. We will continue to monitor this situation over the upcoming hours, days, and weeks and will make changes as needed to help reduce the spread of this virus. We value your business, but we value your health and that of our employees more.

Stay safe.
John MacKay
Broker/Owner

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